Sr Director, Inspire Value

About the role

ServiceNow is hiring a Sr Director, Inspire Value, based in Singapore, as a key member of the Inspire Value APAC team within its Global Industry and Solutions organization. The team aims to improve the enterprise software customer experience and deliver value and returns for customers through industry-specific solutions and strategic partnerships. The role combines strategic leadership, customer impact and team building.

Key responsibilities

• Partner with Sales Leadership to define and execute the regional strategic deals and growth strategy, advising on sales outcomes
• Influence multi-million-dollar strategic deals by leading board-level propositions and investment cases for value-led transformations
• Run executive vision and value workshops with C-suite and Board members, acting as a strategic thought partner
• Identify market trends and emerging needs that could lead to partnerships accelerating customers' growth
• Build and lead a strategy and value advisory team, recruiting, mentoring and coaching it to deliver high-impact customer engagements
• Promote best practices in strategic value-selling, including discovery, detailed value analysis, benchmarking and executive messaging
• Foster collaboration and knowledge sharing across internal functions, and lead thought leadership such as industry viewpoints, white papers and executive workshops
• Provide data-driven feedback to Engineering, Product and Solutions to drive continuous product and service improvement

Required profile

• 20+ years of progressive experience in management consulting and financial/investment management, with several years of direct leadership
• Proven track record of leading senior teams and high-stakes projects, and of partnering with C-level executives and Boards
• Deep industry domain expertise, ideally in Financial Services, Telco Media and Technology, Natural Resources and Energy
• Ability to travel up to 40-60% of the time across the Asia region

Required skills

• Strong analytical and financial experience, able to build business cases and quantify strategic value
• Experience with enterprise cloud solutions; NOW platform experience is a significant advantage
• Relationship-building and influence at the highest levels