Staff / Senior Engineer - Firmware Development (Security Firmware)

About the role

Micron is looking for a Staff or Senior Firmware Engineer focused on security firmware for SSD products. The role acts as the primary technical escalation point for customer-reported security issues, supports customers through security feature enablement, and works closely with customer engineering teams.

Key responsibilities

• Act as the primary technical escalation point for security firmware on SSD products, triaging and prioritizing customer issues and driving them to closure within agreed response times.
• Guide customers through configuring, integrating and validating SSD security features such as TCG Opal/Pyrite/Ruby, Enterprise SSC, ATA and NVMe security commands, self-encrypting drives, secure boot, signed firmware updates, key management and device attestation.
• Reproduce customer, qualification and field failures in the lab, analyze firmware logs, traces and bus captures, debug security firmware source and deliver documented root causes and corrective actions.
• Develop, unit test and functionally validate security firmware changes and customer-specific builds against the technical spec matrix.
• Assess the impact of reported vulnerabilities on products in the field and support mitigation planning, remediation and customer disclosure.
• Support customer security audits, questionnaires and certifications (TCG, FIPS 140-3, Common Criteria) and produce application notes, integration guides and technical documentation.
• Represent Micron technically with customer engineering teams and keep management and the firmware team informed of escalation status and fix progress.
• Contribute to team development and personal growth, and integrate AI-assisted tools into daily work.

Required profile

• Bachelor's or master's degree in computer or electrical engineering with 5+ years of relevant experience.
• Strongly preferred: experience in a customer-facing engineering role such as customer engineering support, field applications, sustaining engineering or escalation management.
• Knowledge of embedded security, including cryptography fundamentals (AES, RSA/ECC, SHA), key management, secure boot and secure firmware update.
• Familiarity with storage security standards such as TCG Opal and Enterprise SSC, ATA security, NVMe security and self-encrypting drives is an advantage.
• Experience in storage, storage systems or a related technology is an advantage.

Required skills

• Programming languages such as C, C++ or Rust, and familiarity with programming tools and environments.
• Python for test automation, log parsing and debug tooling is an advantage.
• Understanding of storage interfaces such as PCIe/NVMe, SATA or SAS; NAND flash and non-volatile storage are advantages.
• Debugging firmware with debuggers, trace and log analysis and protocol analyzers.
• Defect tracking, change control and firmware release processes in production or sustaining environments.
• Excellent written and verbal communication, able to handle multiple escalations under pressure.