Team Leader – Rose Veranda Restaurant

About the role

Join the heart‑warming family at Shangri‑La Singapore as a Team Leader for the Rose Veranda restaurant. You will work in a tranquil, sophisticated urban retreat that values genuine care, respect, and a harmonious environment for both guests and staff.

Key responsibilities

• Supervise and coordinate daily dining service operations.
• Lead and support the service team to ensure excellent guest experiences.
• Greet guests warmly and assist with seating arrangements.
• Oversee order taking, food delivery, and service flow.
• Handle guest inquiries, requests, and complaints professionally.
• Train and coach junior staff on service standards and procedures.
• Ensure the restaurant area is clean, organized, and properly set up.
• Monitor staff attendance, grooming, and performance on the floor.

Required profile

Required skills