Workplace Associate / Concierge

About the role

JLL is hiring a Workplace Associate / Concierge for its Singapore office. The role is the first point of contact for everyone entering the office, offering a warm welcome, deep knowledge of the office and the city, and hotel-like service. It works alongside the Workplace Specialist, who handles operations behind the scenes, and treats the office as its own listing. Tasks are assigned and adjusted by the Regional Manager as the office evolves.

Key responsibilities

• Welcome and host employees, visitors and VIPs from arrival to departure, including tours, new hires and visiting colleagues.
• Act as the first contact for questions and requests, in person and on Slack, keeping information accurate.
• Keep reception and shared spaces welcoming and ready, and support daily rounds and meeting room readiness.
• Run the mailroom, storage, keys and everyday office services smoothly and reliably.
• Support the food program and events so that lunches and gatherings run on time and are well prepared.
• Keep trackers, access records, invoices and expense reporting accurate and on time, and back up the Workplace Specialist.
• Support other APAC offices as agreed.

Required profile

• 2 to 4 years in hospitality, concierge, front desk or customer service, ideally in a premium or corporate setting.
• Natural host: warm, calm, professional, detail-focused and punctual, ensuring the front desk is ready on time every day.
• Clear English communication; proficiency in a second language is an added bonus.
• Food Safety Course Level 1, or willingness to complete it.
• Full-time on-site in Singapore, with flexibility for occasional evenings or weekends for events and gatherings.