Executive Assistant to SVP & Country Manager

About the role

Mastercard is seeking a proactive Executive Assistant to provide high‑level administrative and operational support to the Senior Vice President of the Customer Solutions Center for Southeast Asia and the Singapore Country Manager. The role acts as a trusted partner, ensuring the executives can focus on strategic priorities.

Key responsibilities

• Manage complex, multi‑time‑zone calendars, prioritize meetings, and coordinate stakeholder engagements.
• Serve as the primary point of contact for the SVPs, handling phone coverage, email triage, and internal/external communications.
• Arrange domestic and international travel, including visas, itineraries, and expense reporting.
• Prepare meeting materials, agendas, pre‑reads, and capture accurate, action‑oriented minutes.
• Draft, edit, and format executive correspondence, presentations, and reports using standard desktop software and generative AI tools.
• Support departmental meetings, off‑sites, budgets, and SVP‑sponsored programs, ensuring timelines and documentation are maintained.
• Act as liaison between the SVPs and senior leaders, customers, and external partners, facilitating effective communication and execution.

Required profile

• Demonstrated experience providing executive‑level administrative support in a fast‑paced, multinational environment.
• Strong judgment, discretion, and ability to handle confidential information.
• Excellent organizational skills with a proactive, solution‑oriented mindset.
• Comfortable coordinating across multiple time zones and cultures.

Required skills

• Proficiency with generative AI tools for drafting and summarizing communications.

What we offer

• Opportunity to work with senior leadership in a global payments leader.
• Exposure to cutting‑edge technology and AI‑enabled productivity tools.
• Dynamic, inclusive workplace in Singapore.