Spa Consultant – Customer‑focused Beauty & Wellness Role

About the role

We are seeking a motivated Spa Consultant to join our team at Sayles Retail. The role focuses on delivering personalized beauty and wellness advice to clients, promoting spa treatments, and ensuring a high‑standard customer experience.

Key responsibilities

• Greet customers, assess their beauty and wellness needs, and provide professional consultations on facial and body treatments.
• Recommend appropriate treatment packages and upsell services based on individual client profiles.
• Promote spa services, treatments, and special offers to both existing and potential customers.
• Handle appointment bookings, respond to enquiries, and follow up with clients to maintain relationships.
• Collaborate with therapists and the spa team to guarantee smooth service delivery.
• Achieve personal sales targets and contribute to overall outlet performance.
• Support general spa operations and perform additional duties as required.

Required profile

• Interest in the beauty, wellness, or spa industry.
• Strong communication and interpersonal abilities.
• Customer‑service orientation with a positive attitude.
• Comfortable recommending treatments and achieving sales goals.
• Willingness to work weekends and public holidays according to roster.
• Ability to work both independently and as part of a team.

Required skills