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Assistant Manager - Front Office (Duty Manager)

Grand Hyatt · Singapour

New
Mid 🇬🇧 English

Job description

About the role

The Grand Hyatt Singapore is looking for an Assistant Manager - Front Office (Duty Manager). You will play a key role in keeping the front office department running smoothly, lead and manage a dedicated team, and set the standard for colleagues, guests and owners.

Key responsibilities

  • Work with the Assistant Front Office Managers to keep the department running efficiently and uphold brand standards.
  • Help manage the day-to-day operations of the hotel's front desk so that guests have a flawless experience.
  • Take part in emergency response procedures to protect the safety and wellbeing of guests and colleagues.

Required profile

  • Ideally a degree or diploma in Hospitality or Tourism Management.
  • At least 2 years of experience as Assistant Manager or Team Leader in Front Office / Guest Relations in a hotel.

Required skills

  • Exceptional communication and customer relations skills.
  • Strong problem-solving, administrative and interpersonal skills.

Questions fréquentes

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Published 22 hours ago

Expires 1 month from now

9 views · 0 interested

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Grand Hyatt

Singapour