Account Manager, Corporate

About the role

The Account Manager, Corporate will build strong, lasting relationships with customers and key stakeholders to retain and grow AlphaSense's client base. You will serve as the primary point of contact, handling inbound queries, outbound engagement, relationship updates, and renewal discussions across the Consulting vertical.

Key responsibilities

• Maximize retention rate and drive adoption of AlphaSense solutions within existing client business units.
• Identify revenue at risk, forecast retention rates, and collaborate with Account Executives to uncover growth opportunities.
• Conduct business reviews, onboarding, training initiatives, and proactive outreach to ensure AlphaSense is seen as a business partner.
• Gather client value stories and product feedback to inform internal product, marketing, and sales strategies.

Required profile

• Fluent in Chinese/Mandarin and English to serve Mandarin‑speaking market.
• 2‑4 years of account management experience, preferably with Fortune 1000 clients.
• Relationship‑driven with proven ability to develop rapport and grow client relationships.
• Energetic, curious, and able to learn and adapt quickly in a fast‑growing SaaS environment.
• Strong communicator capable of engaging analysts to C‑level executives and simplifying complex issues.