Assistant Manager, International MICE

About the role

Sentosa is looking for an Assistant Manager, International MICE to proactively seek and secure MICE (Meetings, Incentives, Conferences and Exhibitions) business opportunities for Sentosa and its affiliated island partners, both within Singapore and internationally. The role involves meeting and exceeding performance targets set by management in a fast-paced environment, with consistent delivery of results and exceptional customer service.

Key responsibilities

• Develop and maintain an International MICE and Local Corporate database to support lead generation and follow-up.
• Make sales calls and present MICE proposals for Sentosa venues, products and packages to potential clients.
• Inspect Sentosa properties on site to identify MICE leads and convert them.
• Work with clients and stakeholders to plan events on Sentosa, ensuring smooth administration and execution.
• Collaborate with the Marketing team on sales outreach campaigns and help build a pipeline of events in targeted markets.
• Take part in trade events and platforms, and build strong relationships with MICE organisers and corporate clients.
• Support the preparation and monitoring of sales reports and carry out other duties assigned by management.

Required profile

• Bachelor's degree or equivalent.
• At least 2 years of experience in MICE/event sales, with a track record of building prospect databases; personal contacts and database resources are preferred.
• Familiarity with government tender and procurement processes is an advantage.
• Fluent in written and spoken English and a second language.
• Able and willing to travel domestically and internationally as required.
• A valid Class 3/3A driving licence is beneficial.

Required skills

• Strong interpersonal skills, business acumen and presentation skills.
• Ability to use data for performance analytics and dashboards.
• Team collaboration and autonomy with minimal supervision.