Associate, Business Management

About the role

CIBC's Business Management team supports regional business leaders by managing the administrative and operational infrastructure of the business. This Singapore-based Associate, Business Management role provides Asia regional support and works closely with Head Office and regional functions such as Operations, Technology, Finance, Risk, Compliance, AML, HR and Corporate Services. It covers day-to-day business management, administrative coordination, governance, reporting and operational activities for the Asia platform.

Key responsibilities

• Partner with regional and global infrastructure teams on strategic business plans, regulatory changes, system enhancements, product implementation, user testing and process improvement.
• Compile management reports, dashboards and presentations, including business updates, financial and resource analysis, cost-benefit analysis and key operating metrics.
• Design, review and update internal procedures, control processes and policy manuals, and maintain control logs and action trackers.
• Coordinate responses to internal and external audit, regulatory and compliance requests, and work with Compliance and AML teams on KYC, due diligence and client reviews.
• Oversee outsourcing governance, categorisation reviews and service continuity.
• Coordinate business visits, events, town halls and office logistics, and liaise with vendors and Corporate Services on office contracts.
• Support office administration, business continuity planning, and office renovation and relocation projects.
• Coordinate account management and operational services such as SWIFT, central bank and Nostro accounts.

Required profile

• Bachelor degree or professional qualification with more than 5 years of relevant experience; CFA or CPA/CA qualifications are advantageous.
• Good understanding of capital markets, treasury and corporate banking businesses.
• Knowledge of HKMA/SFC and MAS regulations and other banking regulations.
• Fluent English; Chinese is a plus.
• Legally eligible to work in Singapore.

Required skills

• Word, PowerPoint and Excel.
• Ability to use AI tools to improve productivity.
• Strong communication, organisation and attention to detail, able to work under pressure and meet tight deadlines.