Commercial Leader - Second Hand Business Model

About the role

Decathlon Singapore is looking for a Commercial Leader to scale the sales of second-hand products (Second Life, Buyback, Upcycling) through omnichannel sales and move towards zero product waste. The role is based in a store but has impact across the whole country.

Key responsibilities

• Build a local commercial policy and a business plan for resale (Second Life, Buyback and Upcycling items), and adapt the circular business strategy to the local environment
• Drive operational excellence and build an omnichannel circular business, working with store managers and district sales leaders on how to sell second-hand items
• Animate the resale model in each store according to its size and local strategy, and develop online sales across platforms with the stores
• Make sure buyback, upcycling and second-life items are available online and offline, and plan and run campaigns and events
• Work with the circular economy operations leader on materials, and build and duplicate monitoring and implementation tools
• Drive the generated turnover at national level with the help of store resellers, and train city-level leaders and create a pool of trainers
• With the workshop team, revise and educate on the return policy and refurbishment quality, and monitor the customer experience
• Monitor the defective rate of items and close the loop through recycling models, animate stores monthly on zero waste, and keep the zero-waste policy up to date

Required profile

• Strong business sense and entrepreneurial mindset, with functional leadership and a strong ability to animate others
• Digital mindset, passionate about sustainability and climate change (former experience is a big plus)
• Creative, curious, autonomous and able to work alone and in teams, with excellent communication and interpersonal skills
• Rigorous, detail-oriented, concrete, and able to anticipate and drive projects
• Service-oriented, agile, adaptable, sporty and demanding

What we offer

• Salary in line with experience, with a monthly sales-based bonus of up to 10%
• Opportunity to become a shareholder and profit sharing at year-end
• Internal training through Decathlon Academy and local and global career progression
• Medical and insurance coverage, annual flexible spending allowance for sports and health, and a staff discount on all products
• Sports, community and bonding activities