This job is no longer available
This job expired on 07/09/2026. It no longer accepts applications.
Customer Service Assistant – 5‑day Shift (East)
PERSOL SINGAPORE PTE. LTD. · Singapore
Job description
About the role
Join a dynamic frontline team responsible for delivering seamless airport experiences to passengers. You will work in a fast‑paced environment, handling check‑ins, document verification, and gate operations across a five‑day shift schedule.
Key responsibilities
- Manage check‑in, passport and visa verification, and gate identity checks.
- Assist passengers with special needs and handle irregular flight situations.
- Coordinate boarding gate activities, ensuring safe and timely departures.
- Maintain compliance with safety and security standards and report any breaches.
- Update flight information systems, liaise with crew, and manage passenger loading bridges.
Required profile
- GCE ‘N’ Levels or equivalent.
- Previous customer service experience, preferably in an airport or travel setting.
- Willingness to work weekends, public holidays, and midnight shifts.
Required skills
What we offer
- Permanent employment with a competitive monthly salary.
- Opportunities to develop expertise in airline operations.
- Structured training and career progression within the aviation sector.
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PERSOL SINGAPORE PTE. LTD.
Singapore
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