This job is no longer available
This job expired on 14/09/2026. It no longer accepts applications.
Desktop Support Analyst
BAH Partners · Singapour
Job description
About the role
We are looking for a proactive Desktop Support Analyst to provide L2/L3 assistance across end‑user computing environments. You will work closely with internal teams and external vendors to ensure smooth operation of hardware, software and network services.
Key responsibilities
- Deliver L2/L3 support for Microsoft 365, cloud and hybrid infrastructure, networking and security technologies.
- Diagnose and resolve hardware and software issues efficiently.
- Install, configure and maintain computers, peripherals and related software.
- Collaborate with team members and vendors to troubleshoot complex technical problems.
- Assist in the setup and deployment of new IT equipment.
Required profile
- Friendly with excellent communication skills in English.
- Proven experience in desktop support or a similar IT role, preferably in a corporate setting.
- Solid understanding of computer hardware, operating systems (Windows/macOS) and network fundamentals.
- Strong problem‑solving and analytical abilities.
- Proactive mindset focused on streamlining processes and enhancing user experience.
Required skills
- Microsoft 365
- Office 365
- Windows operating system
- macOS operating system
- Networking fundamentals
- Cloud infrastructure
- Security technologies
- Hardware troubleshooting
- Software troubleshooting
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BAH Partners
Singapour