Director, Business Development - Airfreight, Ocean Freight & Contract Logistics

About the role

This full-time position is based in Singapore and covers business development for airfreight, ocean freight and contract logistics across the GFS network of countries, which may or may not include Singapore. The role sits in the East Region and reports to the country and global management.

Key responsibilities

• Develop and implement a sales development strategy for trade lanes and a business plan to meet or exceed assigned sales targets.
• Identify and jointly develop differentiators with internal stakeholders that increase new customer acquisition and retention, such as IV specialisations and solutions.
• Build a strong pipeline and execute the opportunity win plan to win new customers.
• Drive strategies to establish value-creating partnerships and turn potential opportunities into actionable customer plans.
• Maintain optimal sales volume, product mix and selling price by tracking supply and demand, trends, economic indicators and competitors; optimise gross profit and adjust prices accordingly.
• Coordinate with relevant departments to meet customer requirements, write SOPs for each secured customer and resolve service issues with customers as needed.
• Update all sales activities in Salesforce so that monthly sales reporting to the CCO and country/global management is accurate and timely.
• Work with marketing and administration teams on the use of marketing collateral and customer information, and perform other duties assigned by the reporting manager.

Required profile

• Minimum Bachelor's degree in Marketing, Sales or an equivalent field is preferred.
• 8 to 12 years in sales positions in the logistics or freight forwarding industry is preferred.
• Proven experience in regional business development and strategic account management.
• Strong market knowledge of freight forwarding and supply chain solutions, preferably with specialisation in certain industry verticals.