Director of Revenue Management

About the role

Andaz Singapore, the first Andaz hotel in Southeast Asia and a lifestyle brand by Hyatt Hotels Corporation, is looking for an experienced Director of Revenue Management (department head level) to lead commercial strategy and optimise performance across the hotel. The role suits an accomplished revenue management leader who can partner with the General Manager, Leadership Committee, regional leadership and ownership.

Key responsibilities

• Act as a strategic commercial partner to the General Manager and Leadership Committee, shaping decisions on pricing, business mix, distribution, sales strategy, marketing investment and total hotel profitability.
• Develop and execute the hotel's revenue strategy aligned with brand positioning, long-term objectives and owner expectations.
• Lead revenue management: forecasting, budgeting, pricing, inventory optimization, demand management and commercial performance reviews.
• Drive distribution strategy across direct, OTA, GDS, wholesale and corporate channels, balancing revenue growth, profitability and channel costs.
• Analyse market dynamics, demand trends, competitive positioning and macroeconomic factors to identify opportunities and mitigate risks.
• Partner with Sales, Marketing, Reservations, Operations, Finance and Revenue teams, and lead commercial planning for peak demand periods, citywide events, group displacement and business mix optimization.
• Build, mentor and develop the revenue management team, including coaching senior managers and succession planning.
• Champion a data-driven revenue culture across the hotel.

Required profile

• Extensive hotel revenue management leadership experience, including several years at director level or above in full-service, upper-upscale or luxury hotels.
• Proven success in complex urban markets with significant transient and group business.
• Demonstrated ability to influence Leadership Committees, General Managers, ownership groups and senior stakeholders.
• Experience managing and developing revenue teams, including coaching senior managers.
• Bachelor's degree in Hospitality, Business, Finance, Economics or a related discipline.
• Experience in internationally branded hotels and complex multi-segment demand environments is strongly preferred; experience in turnaround, repositioning, pre-opening or market recovery is highly desirable.

Required skills

• Forecasting, budgeting, displacement analysis, pricing strategy, inventory management and channel optimization.
• Strong understanding of total hotel revenue optimization, including rooms, meetings and events, food and beverage and ancillary revenue.
• Advanced knowledge of revenue management systems, business intelligence tools, distribution platforms and hotel technology solutions.
• Strong presentation and communication skills with ownership groups and senior executives.