Concierge & Hospitality Executive

About the role

DBS is hiring a Concierge & Hospitality Executive for its Asia Central branch. You will be a key ambassador delivering a seamless, high-touch experience for senior executives, executive assistants, external guests and users of the Executive Conference Suites. The role combines a visible front-of-house presence with disciplined operational execution, covering preparation, welcome, hosting and follow-through.

Key responsibilities

• Welcome, escort, host and engage senior executives and guests, building trusted relationships and tailoring service within approved protocols
• Coordinate room bookings, visitor details, meet-and-greets and arrival handovers, and keep hosts informed
• Provide discreet mail, parcel and document support, routine administrative checks and situational awareness support in line with security requirements
• Handle guest enquiries, requests and feedback, and stay informed of key meetings and expected stakeholders
• Partner with executive assistants, reception and other support teams, and manage basic room technology and AV equipment
• Prepare executive offices, meeting rooms and hospitality spaces, and present food and beverage while respecting dietary requirements
• Oversee meeting room bookings, manage pantry, stock and amenities, and support inventory, floral arrangements and scent curation
• Coordinate catering and special events, and apply hygiene, food-safety, workplace-safety and security procedures so areas and records are audit-ready

Required profile

• Preferred: 2-4 years' experience in luxury hotels, premium aviation, executive lounges, corporate concierge, high-end events or VIP guest services
• Previous experience in concierge, hospitality, executive services, premium customer service, front office or administrative support is preferred
• Natural host with discretion, composure, sound judgement and attention to detail
• Clear communicator able to coordinate across external vendors, and calm under last-minute changes
• Team player willing to share ideas to improve the service experience

Required skills

• Strong spoken and written English; additional languages and familiarity with Singapore's premium hospitality ecosystem are advantageous
• Food-safety certification preferred and required where food handling is involved; first aid, workplace safety or service-excellence credentials are advantageous
• Basic beverage preparation skills are an advantage
• Comfortable with digital booking, communication and record-keeping tools