Ecommerce Operations Intern (Jan 2027)

About the role

Carousell Group, the multi-category secondhand platform in Greater Southeast Asia, is looking for an Ecommerce Operations Intern for January 2027. The intern supports the growth and performance of the online store through on-boarding to online sales targets, working closely with the MY E-commerce operations team.

Key responsibilities

• Support the growth and performance of the online store with monthly KPIs
• Assist the e-commerce operations team with on-boarding to hit online sales targets
• Shoot and measure merchandise, edit and upload products
• Handle order fulfilment and warehouse management
• Work with the MY E-commerce ops team so that delivery and logistics run smoothly
• Record feedback carefully and escalate promptly to the relevant teams

Required profile

• Diploma or degree in a related field
• Good command of English
• Excellent written and verbal communication and interpersonal skills
• Detail-oriented, organised, with good time management
• Able to work independently and show strong initiative
• Available to commit to full-time work for 6 to 7 months from December 2026 or January 2027

Required skills

• Microsoft Office, especially Excel