Facilities Administrator and Receptionist

About the role

JLL is hiring a Facilities Administrator and Receptionist in Singapore, acting as the front-line representative of its facilities management team. You will be the welcoming face and first point of contact for the site, blending front-of-house customer service with administrative support for daily building operations so that clients, employees and visitors experience a seamless, safe and professional environment.

Key responsibilities

• Greet guests, employees and clients professionally and manage visitor registration and access badges
• Act as the main link between building occupants and the FM team: log facility issues, route maintenance tickets to the right staff and follow up until resolved
• Welcome and sign in external contractors and brief vendors on basic site safety protocols
• Keep the reception area and meeting rooms tidy and help with meeting room bookings, event setups and ad-hoc logistics
• Monitor front-desk access control, report cleanliness or safety hazards and help log incident reports

Required profile

• 2+ years of experience in reception, corporate front-of-house or hospitality
• Experience in facilities management, property management or corporate real estate is highly advantageous
• Proactive, customer-focused attitude and strong verbal and written communication skills, able to deal with senior executives, staff and contractors
• Highly organised, able to handle busy front-desk traffic while managing requests and admin tasks
• Solution-oriented and comfortable learning visitor management systems and FM ticketing tools