F&B Service Expert - Crossroads Cafe

About the role

Marriott Hotels is hiring a Guest Service Expert (F&B Service) for its Crossroads Cafe at 320 Orchard Road, Singapore. The role is full time, non-management and involves delivering a memorable guest experience through food and drink service, table setting, communication with the kitchen and keeping work areas clean.

Key responsibilities

• Serve guests professionally and anticipate their needs, resolving issues using the property's guest response process
• Set tables for events and banquets, prepare coffee breaks and banquet stations, and handle in-room dining orders
• Prepare drink orders from recipes, maintain the bar and coffee cart, and follow alcohol service procedures
• Handle cash and payments according to accounting and cash-handling procedures, and close the shift
• Follow safety and security policies, keep uniforms and appearance professional, and comply with quality standards

Required profile

• At least a Professional Certificate or NiTEC in any field
• Previous F&B experience is a big plus; fresh graduates are welcome
• Great conversational skills, teamwork orientation, positive outlook and outgoing personality
• Able to start work within short notice; selected candidates may be posted to other F&B outlets in the hotel