Field Service Engineer - Water Treatment Systems (3 positions)

About the role

Veolia designs, supplies and operates water systems ranging from oil and gas to municipal water, microelectronics ultrapure water and heavy industrial wastewater treatment. It is hiring three Field Service Engineers in Singapore who act as the company's point of contact for customers, lead frontline delivery of work orders and projects, and manage a team of specialists and subcontractors.

Key responsibilities

• Build customer relationships, manage the client portfolio and lead frontline handling of customer demands and deliveries
• Work with the Singapore Service Leader, service centre leader and sales/proposal team to deliver work orders and projects and resolve customer issues
• Liaise with procurement and third-party vendors and contractors on quotations, site surveys, orders, deliveries and work execution
• Initiate and implement modification and retrofit projects (value-added projects)
• Manage a team of specialists and subcontractors, giving technical, resource and reporting guidance
• Handle ad-hoc services and small projects, both managerially and hands-on
• Promote VEOLIA EHS and ethics policies, manage service orders in compliance with regulations and maintain a link with EHS leaders
• Be available 24 hours a day, 365 days a year by call for FSR duties, EHS and production emergencies

Required profile

• Degree in mechanical, electrical, instrument or equivalent engineering from an accredited institution, or a diploma in electrical/instrument background
• At least 2 years of experience in field service or operation and maintenance for ultra-pure water, wastewater and process treatment; 3 years preferred
• Willingness to travel within the territory
• Experience managing a site team of 4 to 6 people is an added advantage

Required skills

• Proficiency with Microsoft and Google Workspace applications
• Strong knowledge of water treatment systems such as UF, RO and EDI/IX
• Experience with SCADA or HMI control systems is an added advantage
• Strong oral and written communication, leadership and interpersonal skills