IWAY Compliance Manager (Responsible Sourcing)

About the role

Ikano Retail, the IKEA franchisee owned by the Kamprad family, is hiring an IWAY Compliance Manager (Responsible Sourcing Manager) based in Singapore. IWAY is the IKEA supplier code of conduct covering responsible working conditions, human rights and environmental practices. The post leads the IWAY programme across Singapore, Malaysia, Thailand, the Philippines and Mexico, working with procurement teams, contract owners, suppliers and qualified verifiers to identify risks, address findings and strengthen compliance.

Key responsibilities

• Own delivery of the annual risk-based IWAY plan, maintain the supplier and operating-unit register, validate country risk assessments and close coverage gaps, prioritising critical-risk suppliers.
• Guide contract owners on IWAY scope, signed IWAY Compliance Commitments and verification of IWAY Must requirements before sourcing approval, and monitor IWAY Basic implementation and material changes.
• Plan supplier self-assessments and coordinate risk-based verification with internal and third-party auditors, including on-site verification, and verify independently within your approved scope.
• Review evidence, challenge root causes, track corrective actions and deadlines, escalate IWAY Must deviations and serious cases, and support business-led investigations with Legal and relevant specialists.
• Report on supplier risk, verification coverage, overdue actions and repeat findings, prepare recommendations and support exception requests for the IWAY Council, and contribute to reporting to Inter IKEA.
• Train contract owners and country procurement teams, prepare them to accompany external auditors on supplier visits, and improve guidance and tools for tracking findings.

Required profile

• A relevant qualification or equivalent experience, with a proven track record in supplier compliance, responsible sourcing or social audit programmes across multiple markets.
• Strong understanding of labour and human rights risks, workplace health and safety, environmental management and business ethics; experience with IWAY or a comparable supplier standard is an advantage.
• Ability to plan risk-based assessments, evaluate audit evidence and corrective action plans, identify root causes and exercise sound judgement when escalating sensitive cases.
• Ability to influence and collaborate with suppliers and business owners across cultures, deliver practical training and turn compliance insights into clear recommendations.

Candidates should apply by 25 November 2026.