Manager, Operations (Location-Based Entertainment)

About the role

Kingsmen is hiring a Manager, Operations (Location-Based Entertainment) in Singapore (HQ), on a permanent basis. The role covers the end-to-end planning, coordination and delivery of LBE projects such as Family Entertainment Centres, themed attractions, touring experiences and other immersive entertainment concepts. It involves close collaboration with clients, licensors, designers, consultants, contractors, vendors and internal teams, and requires extensive international travel for project and site execution.

Key responsibilities

• Manage LBE projects across the full lifecycle: design development and procurement, fabrication, installation, testing, commissioning, handover and defects management.
• Develop and monitor project schedules, milestones, budgets, risks and deliverables.
• Coordinate with clients, licensors, consultants, designers, contractors, specialists and internal teams across locations and time zones.
• Manage budgets, cost plans, supplier quotations, procurement, variations and overall project expenditure.
• Oversee procurement, fabrication, logistics and delivery of materials, equipment and specialist components.
• Coordinate design and technical requirements, including AV, interactive technology, lighting, audio, IT/network and show control systems where applicable.
• Conduct factory and site inspections against approved specifications and quality requirements.
• Manage site execution, contractor coordination, installation, safety and regulatory compliance.
• Handle testing, commissioning, training, handover documentation, defects and rectification during the Defects Liability Period.

Required profile

• Diploma or degree in Project Management, Engineering, Construction, Design, Architecture, Events Management or a related discipline.
• At least 5-8 years of project management or operations experience, preferably in LBE, themed attractions, FECs, exhibitions, events, interior fit-out or related fields.
• Proven experience managing projects from planning and design coordination through procurement, installation, testing, commissioning and handover.
• Experience evaluating quotations, managing project costs and handling variations.
• Willingness to undertake extensive international travel and be based overseas for project execution.

Required skills

• Project management: budgets, schedules, procurement, vendors and stakeholder coordination.
• Design coordination, fabrication, installation and site operations.
• Problem-solving, risk management and decision-making in a fast-paced environment.
• Effective communication and stakeholder management with international partners.
• Able to work independently and manage multiple priorities under tight deadlines.