Senior Executive, Postgraduate & Continuing Education Programmes

About the role

The Lee Kong Chian School of Medicine (LKCMedicine) at NTU Novena Campus is looking for a detail-oriented, organised Senior Executive to join its Graduate Programmes team. The role provides administrative support for continuing education (CET) programmes, acts as the main point of contact for learners and adjunct faculty, and covers programme logistics, learner support and financial administration. It is a 3-year contract appointment.

Key responsibilities

• Coordinate end-to-end logistics for CET programmes, including scheduling, venue or virtual platform booking and catering.
• Support Course Directors with meeting schedules, minutes and programme reviews.
• Manage digital course content: set up courses on the Learning Management System (LMS) and keep online materials current.
• Provide on-site or online administrative support during sessions, and collect feedback, results and reports.
• Handle enquiries from prospective learners, participants and the public, and manage registration, matriculation, fee collection and confirmations.
• Maintain learner records and issue certificates, transcripts and other documents.
• Work with adjunct faculty to coordinate schedules, gather teaching materials and process payment requests.
• Assist the Manager with financial administration, coordinate trainer appointments with the Office of Faculty Affairs, process procurement requests and handle vendor invoices and claims.
• Enter data and keep accurate records of programme finance and enrolment.

Required profile

• Recognised diploma in any discipline; a degree in Business, Communications or a related field is an advantage.
• Minimum 2-3 years of hands-on experience in an administrative, operational or customer service role.
• Strong organisational and multitasking skills, with attention to detail in record keeping.
• Good written and verbal communication skills and a customer-centric approach.

Required skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Able to work independently and collaboratively.