Senior Manager, Regional Operations, SEAA

About the role

Frasers Hospitality, part of the multinational Frasers Property Group, owns and operates serviced apartments and hotels in more than 70 cities across 20 countries. Reporting to the Assistant Vice President, Regional Operations, the Senior Manager drives operational excellence, brand compliance, commercial performance and strategic initiatives across the SEAA region, from pre-opening through stabilization and ongoing operations. The role also supports F&B strategy and performance across all properties, giving General Managers strategic guidance, operational support and performance oversight.

Key responsibilities

• Support pre-opening projects: budget preparation, market research, concept development, operational training and stakeholder management.
• Analyse past financial performance and market data to build project financial projections and identify cost optimization opportunities.
• Monitor property performance to improve profitability, efficiency, guest satisfaction and competitiveness.
• Champion innovation technologies and systems, and lead F&B planning through trend, consumer and competitor analysis.
• Conduct operational reviews, audits and performance assessments, and lead regional sustainability and workplace health and safety initiatives.
• Maintain vendor and consultant partnerships, keep F&B manuals, policies and systems current, and travel to properties for operational support.
• Provide strategic guidance to regional GMs and F&B leaders.

Required profile

• Bachelor's degree in hospitality or business management, or a related field, preferred.
• Minimum of 5-7 years of senior-level F&B leadership in international hospitality groups or large-scale food service organizations.
• Strong commercial acumen and proven expertise in concept innovation, outlet repositioning and new project launches.
• Able to communicate complex issues clearly using data visualization and business metrics.
• Able to work in a fast-paced environment with multiple priorities and update stakeholders on progress.