Strategic Account Manager - Asia-Pacific

About the role

Clarivate is looking for a Strategic Account Manager to secure, build and develop partnerships with its Key Strategic Accounts in the Asia-Pacific region. The role uses consultative sales skills to identify, qualify and deliver innovative solutions to customers' problems, building on an existing book of business while also developing new relationships and upselling or cross-selling new solutions.

Key responsibilities

• Build and develop long-term C-Suite relationships with Tier 1/2 Pharma and MedTech multinationals to advance strategic alliances
• Manage existing relationships to grow them and drive new business development
• Upsell and cross-sell new and existing services and solutions
• Lead key regional or multi-country strategic opportunities that support account plans and regional financial goals
• Own the regional account strategy, including whitespace analysis, and partner with Customer Experience and Marketing teams to optimise the customer journey
• Interface with all key buying points and advocates, including senior management, platform users, department heads and brand teams
• Expand the uptake of Clarivate's products into new departments, generate proposals, plan customer meetings and form the right Clarivate team for each account
• Maintain a high level of customer, industry and product knowledge

Required profile

• 10+ years of sales and account management experience
• Active network within regional operations of Pharma MNCs
• Experience selling complex, bespoke market research or business intelligence solutions
• Pharmaceutical or healthcare industry experience preferred
• Business or scientific degree preferred
• Fluent English; knowledge of other languages is beneficial

Required skills

• Territory and account planning, custom proposals and responses to RFPs/RFIs
• Excellent verbal and written communication and presentation skills
• Time management in a fast-paced environment and the ability to lead and influence without direct authority
• Willingness to travel within Asia under normal circumstances

The position is full-time, permanent and hybrid.