Technician

About the role

This technician role at HP in Singapore covers the analysis of schematics, printouts and specifications to assess the functionality of different functional domains. It involves the regular maintenance and optimization of equipment, proactive troubleshooting of complex system issues, and participation in debugging and troubleshooting of new and existing products and systems. The role also supports the development of new test programs and procedures and ensures the calibration and validation of testing instruments.

Key responsibilities

• Analyze schematics, printouts and specifications to assess the operational status of functional domains.
• Maintain and optimize a wide range of equipment daily, improving functionality and preventing issues.
• Assist in troubleshooting complex system issues, identify root causes and implement solutions.
• Debug and troubleshoot new and existing products and systems alongside engineers.
• Help develop new test programs and procedures for emerging technologies.
• Maintain regular calibration and validation of testing instruments.
• Meet customer needs and deliver assignments on time, taking part in project meetings.
• Implement new processes, support departmental operational plans and share technical information with colleagues and clients.
• Solve defined problems using established procedures and perform basic technical, administrative or operative tasks under close supervision.

Required profile

• High school diploma, GED, higher secondary education or commensurate work experience or demonstrated competence.
• Typically 0-2 years of work experience, preferably in equipment operation and troubleshooting or a related field.
• Preferred certifications: none listed.

Required skills

• Agile methodology, automation, business process, chemistry, data analysis, fabrication, inventory management, KPIs, merchandising, new product development, process improvement, project management, purchasing, supply chain, warehousing, workflow management.
• Technical support and SAP applications.
• Effective communication, results orientation, learning agility, digital fluency, customer centricity.