Account Manager APAC

About the role

As Account Manager APAC, you will manage and grow a portfolio of strategic multinational clients across the APAC region and other global markets. Acting as a trusted advisor to senior client stakeholders, you will drive client retention, renewals, commercial growth and long-term partnerships while delivering value across GoGlobal's solutions, including Employer of Record (EOR), Business Corporate Services (BCS), payroll, accounting, tax, entity management and corporate compliance. The role is highly client-facing and supports the growth of GoGlobal's South Korea inbound and outbound business.

Key responsibilities

• Manage and grow a portfolio of multinational clients across APAC and other markets, covering BCS and EOR solutions.
• Build strong client relationships and act as a trusted advisor, ensuring high client satisfaction, retention and service excellence.
• Develop account plans aligned with clients' objectives and identify growth and expansion opportunities.
• Partner with Legal, HR, Payroll, Accounting, Tax, Finance, Compliance, Operations and Customer Success teams to deliver solutions.
• Provide strategic guidance on international expansion, workforce solutions, entity management, payroll, accounting, tax and corporate compliance.
• Lead business reviews and stakeholder meetings, and drive renewals, upselling, cross-selling and scope expansion.
• Monitor client risks, manage escalations and resolve operational and commercial issues promptly.
• Support business development initiatives, strategic projects and regional growth objectives.

Required profile

• Bachelor's degree in Business, Accounting, Finance, Human Resources, Commerce or a related field; advanced degree preferred.
• Professional qualifications such as CA (India), CPA, ACCA, CIMA, AICPA or equivalent are strongly preferred.
• Minimum 5 years of experience in account management, portfolio management, customer success, client services, business development or a related role within EOR, BCS, payroll, accounting, tax, HR services, corporate services or professional services.
• Experience managing multinational client portfolios across several countries and jurisdictions.
• Demonstrated success in client retention, renewals, upselling, cross-selling and commercial account growth.

Required skills

• Strong understanding of EOR, global employment solutions, payroll, accounting, tax, corporate compliance and international business operations.
• Excellent client-facing skills, able to engage senior executives and build trusted relationships.
• Ability to manage multiple complex accounts while balancing competing priorities.
• Excellent verbal and written English, with strong stakeholder management, communication, presentation and problem-solving skills.

What we offer

• Remote and hybrid working arrangements.
• Merit-based career progression and fast decision-making.
• A diverse, collaborative global team and opportunities to work across international markets.