Assistant Manager / Senior Assistant Manager, Registrar's Office

About the role

The successful candidate will play a pivotal role in managing convocation-related operations and supporting the Registrar's Office administrative functions. This fixed‑term position offers the chance to collaborate with internal divisions, overseas partner universities and external vendors to ensure seamless delivery of graduation ceremonies and related processes.

Key responsibilities

• Oversee graduation and awards administration, ensuring timely updates to student data and issuance of documents.
• Plan, coordinate and execute convocation ceremonies, managing procurement, logistics and vendor relationships within budget and timelines.
• Liaise with internal divisions, partner universities and external vendors to maintain smooth operations.
• Handle enquiries via email and telephone, providing accurate advice and escalating complex cases as needed.
• Assist with division administrative matters, including learning administration, and undertake other assigned duties.

Required profile

• A recognised degree in any discipline.
• At least 3 years of relevant work experience.
• Strong planning, organisational and coordination skills with a high sense of ownership.
• Meticulous, high integrity and able to exercise independent judgement.
• Excellent written and verbal communication, capable of engaging diverse stakeholders.

Required skills

• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• IT‑savvy with experience in student information systems or event‑management tools (advantageous).