Business Development Manager - Agency Distribution

About the role

AIG's Client and Broker Engagement team manages major client relationships and drives new business across its product lines. As Business Development Manager, you will be responsible for achieving production targets for AIG Property & Casualty Commercial products in Singapore, growing profitable production through coaching and developing a team of Business Development Managers and managing sales personnel. The role works closely with Commercial Product Towers to build agency distribution channels, including life agents, corporate agents, small brokers and other face-to-face channels.

Key responsibilities

• Collaborate with Commercial Product Towers to develop joint strategies for growth and profitability, and to identify agency distribution opportunities in consumer, small business and middle corporate segments
• Implement sales activity management best practices and develop an annual sales plan with targeted action items for each team member
• Monitor market trends and gather market intelligence from frontline sales management and agency producers to optimise AIG's value proposition
• Forecast annual, quarterly and monthly revenue streams and resolve customer complaints about sales and service
• Manage agency producers: recruitment and selection, training and development, performance management and incentive programmes, and channel management aligned to agent tiers
• Develop sales management talent and use NPS feedback to improve AIG's competitive position
• Promote a results-driven sales culture and drive technology use for producer automation and operational efficiency

Required profile

• Sales, marketing and distribution management experience, preferably in general or life insurance
• Proven ability to motivate and lead a sales team; producer or sales management experience in life insurance highly preferable
• Experience managing life and/or independent producers is an advantage
• Track record as an 'agency builder', strategic thinker and pragmatic executor
• Knowledge of local insurance markets and distribution practices

Required skills

• Excellent oral and written communication
• Working knowledge of the Microsoft Office Suite
• Leadership, problem solving and results orientation

The role is primarily in the office, and AIG offers a Total Rewards programme covering health, wellbeing, financial security and professional development.