Business Operations Manager - Cafe

About the role

A prominent, locally grown F&B business with close to 10 outlets in Singapore is looking for an analytical, business-savvy Business Operations Manager. The role suits someone with a driven, entrepreneurial mindset who wants to take full ownership of 1-2 stores and combine strategic and operational work in a strong business-partnering capacity.

Key responsibilities

• Drive daily café operations, service quality and team performance across 1-2 outlets
• Develop and implement sales, cost and growth strategies to optimise profitability
• Use data such as sales trends and customer demographics to refine offerings and drive revenue
• Lead staff hiring, training and development to build a strong team and service culture
• Maintain vendor relationships, manage inventory and control operational costs
• Ensure compliance with health, safety and quality standards across stores

Required profile

• Bachelor's degree in Business or a related field from a reputable university (mandatory)
• At least 2-3 years of experience in business operations or data/growth-driven roles; F&B operational experience is highly advantageous
• Entrepreneurial, hands-on, service-quality-oriented mindset
• Ability to learn quickly and adapt to a fast-paced environment, working independently and collaboratively
• Good communication skills and leadership abilities