Business Operations & Marketing Coordinator

About the role

FGS Global, a firm advising CEOs, boards and leadership teams on crisis, risk, litigation support and M&A PR, is looking for a proactive, detail-oriented Business Operations & Marketing Coordinator for its Singapore office. The role supports the smooth running of the office and drives marketing and business development activity, working closely with senior team members on both the operational backbone and external-facing client engagement.

Key responsibilities

• Maintain the CRM system day to day, keeping contact records, client data and pipeline information accurate, and generate reports and pull data for business development and client reporting
• Support management of non-client relationships such as vendors and partners, and act as a point of contact for internal and external queries about office operations
• Support planning and execution of client events, including logistics, guest lists and on-site coordination, and coordinate with the marketing team on collateral, invitations and follow-up
• Track and report on event outcomes and attendee engagement
• Identify opportunities to improve office processes, marketing coordination and business development support, and bring ideas to the team
• Manage general office operations, including vendor coordination, supplies and facilities requests, and provide diary management, travel coordination and scheduling
• Process expenses, manage purchase order numbers with finance, and maintain administrative systems and documentation
• Research for business development, client pitches and market insights, and take on ad hoc projects across operations and marketing

Required profile

• 1-2 years of experience in an operations, administrative or marketing coordination role; fresh graduates are also welcome
• Strong organisational skills and ability to manage multiple priorities and deadlines
• Excellent written and verbal communication in English; Mandarin or other regional languages are a plus
• Discretion with confidential information and a proactive, can-do attitude

Required skills

• CRM systems such as Salesforce or HubSpot preferred
• Microsoft Office (Excel, PowerPoint, Outlook)