CloudOps Lead

About the role

Banking Computer Services (BCS), a wholly owned subsidiary of Network for Electronic Transfers (NETS) in Singapore, manages and operates clearing and payment infrastructure including FAST, IBG, CTS, PayNow and SGQR Central Repository. BCS is looking for a CloudOps Lead to head its team of cloud engineers and guide issue resolution.

Key responsibilities

• Lead the team of cloud engineers and partner with the Cloud CoE, security and application teams to align operations with cloud strategy
• Own and evolve operational frameworks including incident response, monitoring, patching, backup, disaster recovery and compliance
• Lead major incident management and root cause analysis for critical cloud events
• Build a library of documented cloud design patterns for the application portfolio
• Lead cloud security operations and ensure compliance with enterprise security and regulatory frameworks (MAS TRM)
• Drive automation-first operations using Infrastructure as Code (Terraform, CloudFormation)
• Design high availability and disaster recovery solutions, and run technical deep dives, operational reviews and postmortems
• Oversee patch management, vulnerability remediation, IAM governance and policy enforcement

Required profile

• Bachelor's degree in information technology, computer science, engineering or a related field
• At least 10 years of IT operations experience, with 5+ years in AWS or similar cloud operations, preferably in payment or financial services
• 3+ years in a leadership or team lead role managing L2/L3 or CloudOps teams
• Proven hands-on experience designing and deploying in AWS

Required skills

• AWS Certified Solutions Architect – Professional or another professional/specialty certification (mandatory)
• Strong knowledge of AWS architecture and design
• Experience leading incident management, DR, backup/recovery and performance operations at scale
• Proficiency in IaC and automation tools; good knowledge of DevSecOps tool chains
• Programming ability to build and demonstrate technologies in proof of concept
• Strong communication skills to explain complex cloud topics to management and stakeholders