Constituency Manager

About the role

The Constituency Manager works with residents and community partners to understand ground-level needs, gather feedback and co-create programmes that strengthen community connectedness and advance the People's Association's People-to-People, People-to-Government and Government-to-People objectives. Successful candidates receive a 3-year contract and are deployed to a CO/CC.

Key responsibilities

• Engage residents and community partners to understand needs, gather feedback and co-create programmes and solutions.
• Plan and run community activities, programmes and initiatives at the GRO and divisional level, including national campaigns, and widen outreach and resident engagement.
• Facilitate interest groups, informal committees and local communication networks, and coordinate the recruitment, appointment and reappointment of volunteers and GRO members in line with GRO Rules and Regulations and succession planning.
• Attend monthly GRO meetings, give administrative and logistical support to GROs and submit timely progress reports to PA HQ.
• Manage GRO social media platforms and digital assets, develop communications and marketing materials per PA guidelines and explain government policies to the community with cultural sensitivity.
• Oversee GRO finances: monitor budgets, prepare grant papers and work with the CO Finance Coordinator and GCDO Field Governance to ensure accounts are prepared on time and audit-ready.
• Manage procurement, including drafting specifications and procurement papers for ITQs and ITTs in line with PA procurement guidelines.
• Maintain accurate records of engagement, correspondence and finance documents, handling personal data in line with data protection policies and IM8 Data and Incident Management rules.

Required profile

• Prior experience in community engagement, social work, grassroots development or a people-facing role is preferred; strong co-curricular involvement and demonstrated leadership are also considered.
• Ability to engage residents and stakeholders from diverse backgrounds.
• Nice to have: proficiency in a second language (Malay, Mandarin, Tamil or a dialect); experience in financial administration or procurement.

Required skills

• Strong written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Familiarity with social media platforms such as Facebook, Instagram and TikTok for community outreach.