Food & Beverage Service Executive (In-Suite Dining & Pool Bar)

About the role

Raffles Hotel Singapore, a historic 19th-century luxury hotel, is hiring a Food & Beverage Service Executive for its In-Suite Dining and Pool Bar. The role supervises team members, helps manage service standards and contributes to the outlet's financial targets.

Key responsibilities

• Supervise the In-Suite Dining and Pool Bar operation and liaise with the outlet manager to maintain service and product standards.
• Take guest orders, offer menu options and drinks, and double-check tickets before sending them to the kitchen.
• Deliver food and beverages correctly, keep tables and side stations tidy, polish silverware and arrange seating at the pool area.
• Handle minor complaints, upsell and promote the restaurant's offerings.
• Mentor F&B associates, run on-the-job training, guide new hires and submit monthly training hours.
• Carry out ad hoc duties such as cleaning equipment, exchanging linen and collecting requisitions.

Required profile

• Certificate or diploma in hospitality or a related field.
• Minimum 2 years' experience in an international-class restaurant; 1 year in a similar capacity is an advantage.
• Working knowledge of Microsoft Office and spoken and written English.
• Team player, reliable, neat appearance and good interpersonal skills.

What we offer

• 5-day work week and duty meals.
• Colleagues' discount and/or preferential room rates at worldwide Accor hotels.
• Dental, optical and vacation expense benefit, medical and wellness coverage, and insurance.
• Career growth opportunities and learning and development programmes.