Fulfilment Operational Excellence Specialist – Warehouse

About the role

The Fulfilment Operational Excellence Specialist will work across multiple Southeast Asian warehouses to identify inefficiencies and drive improvements in workflow, inventory management, and order fulfillment. You will collaborate closely with regional warehouse managers, using data‑driven insights to enhance productivity and reduce costs while maintaining high service standards.

Key responsibilities

• Analyse current fulfillment operations across several warehouses to pinpoint bottlenecks.
• Design and implement strategies for workflow optimisation, inventory control, and order processing.
• Lead continuous‑improvement projects that streamline operations and achieve cost savings.
• Monitor performance using KPIs and data analytics, recommending further optimisation.
• Work hands‑on with regional teams to roll out pragmatic improvement initiatives.
• Develop and maintain best‑practice handbooks and Standard Operating Procedures (SOPs) for consistent execution.

Required profile

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or a related field.
• Minimum 2 years of experience managing warehouse operations in e‑commerce.
• Proven track record of delivering operational improvements and cost reductions.
• Willingness to travel across Southeast Asian markets to implement initiatives.
• Strong communication and interpersonal skills for cross‑functional collaboration.
• Ability to prioritize multiple projects and work in a fast‑changing environment.

Required skills

• Data analytics
• Key Performance Indicator (KPI) monitoring