Product Engineer - Semiconductor Inspection Tools

About the role

KLA, which makes inspection tools, metrology systems and process solutions for electronics, is hiring a Product Engineer in Singapore. The engineer acts as the central technical resource for products moving through their life cycle, working with engineering, manufacturing, technical support, installation, quality, marketing, parts supply chain and field teams to improve serviceability, part supportability and service business practices. The role involves influencing the product service life cycle and supporting service readiness.

Key responsibilities

• Influence the product service life cycle to optimise the service business: retrofit, calibrations and diagnostics, cost of service, reliability, preventive maintenance optimisation and intellectual property protection.
• Build expertise in system operation, system integration and system calibrations and diagnostics.
• Analyse spares obsolescence risk and coordinate with the Spares Planning team on initiatives that mitigate service supply chain risk, including closing known issues.
• Support FCO, Tech Talk, Service Bulletin and Best-Known Method (BKM) deployment, and contribute to service alert meetings and plans of action.
• Lead FRU and sub-FRU enablement to improve serviceability and reduce downtime, and develop and maintain service kits, installation packages and documentation.
• Perform hands-on integration of Alpha/Beta systems and retrofits, including serviceability validation.
• Analyse data from various sources and work with Engineering on detailed plans of action for critical customer issues.
• Share knowledge through training, coaching and documentation, and perform detailed analysis to resolve issues and drive standardisation.
• Travel domestically and abroad up to 25%.

Required profile

• Bachelor's or master's degree in Mechanical, Electrical, Mechatronics or Industrial Engineering, or a related field.
• Hands-on experience designing, building, documenting and solving problems with electro/mechanical assemblies.
• Excellent oral and written communication skills and ability to work in multidisciplinary, multicultural teams.
• Preferred: experience supporting semiconductor capital equipment, automation systems, robotics, handlers, EFEMs or load ports.

Required skills

• Preferred: LabVIEW software, data acquisition systems and precision sensors such as accelerometers, displacement, temperature and interferometers.