Product Manager, Digitalization

About the role

EPOS, a Point-of-Sale digital solutions provider backed by Ant International, is looking for a Product Manager to drive digitalisation and data transformation across internal business platforms and merchant operations ecosystems. The role builds data visibility, improves operational intelligence and enables more structured, data-driven decision making across regional markets.

Key responsibilities

• Define product strategy to strengthen data visibility across the merchant lifecycle, operations and service performance
• Drive digitalisation initiatives that turn manual processes into structured, trackable and measurable workflows
• Partner with stakeholders to identify key operational metrics and design dashboards, reporting frameworks and data insight tools
• Lead product requirements for system enhancements that improve decision efficiency, productivity and service quality
• Work with Engineering, Data and regional teams to build scalable platform capabilities
• Improve adoption of internal systems by enhancing user journeys, reporting transparency and operational clarity
• Monitor product impact through data analysis and continuous optimisation
• Support regional standardisation of performance tracking and operational governance models

Required profile

• 5-8 years of experience in Product Management, Business Platform, Data Product or Digital Transformation roles
• Strong stakeholder alignment and cross-market project leadership experience
• Analytical mindset with strong problem-structuring capability

Required skills

• Strong experience with data dashboards, performance metrics or operational analytics tools
• Ability to turn business ambiguity into structured, measurable product solutions
• Preferred: fintech, SaaS or high-growth tech experience; data product thinking, automation or AI-enabled operations tools; Mandarin speaking