Quality Engineer, Rack Infrastructure & Site Operations

About the role

We are seeking an experienced Quality Engineer to lead product and site quality initiatives across OpenAI’s global datacenter infrastructure ecosystem. The role will establish and manage a comprehensive quality program, ensuring excellence from design through deployment and supporting reliable, scalable operations.

Key responsibilities

• Develop and establish a datacenter‑focused manufacturing quality program that supports global deployment schedules.
• Conduct vendor capability assessments, quality audits, and improve vendor performance across production, testing, and delivery phases.
• Develop and track quality metrics to assess manufacturing performance, identify trends, and refine processes.
• Establish effective cross‑functional communication between manufacturing sites, datacenter design teams, and operations.
• Collaborate with engineering, sourcing, and site operations to define quality processes and standards aligned with project goals.
• Mentor supplier teams and provide structured feedback to drive continuous improvement.
• Audit quality activities at supplier sites, verify compliance, and lead corrective and preventive action plans.
• Facilitate root‑cause analysis and drive systemic process improvements for recurring manufacturing and reliability issues.
• Travel domestically and internationally (≈30%) to manufacturing sites, datacenter locations, and partner facilities.

Required profile

• 10+ years of experience in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations.
• Bachelor’s degree in engineering, manufacturing, construction management, or a related field (or equivalent experience).
• Proven ability to analyze data, solve problems, and improve manufacturing processes.
• Strong communication skills with experience influencing technical and executive audiences.

Required skills

• Technical knowledge of datacenter infrastructure systems, including mechanical, electrical, and compute components.
• Supplier performance management for mission‑critical facilities.
• ASQ Certified Quality Engineer, Quality Manager, or Quality Auditor.
• Lean Six Sigma Green Belt certification.
• PMP or equivalent project‑management certification.
• Experience in industrial or high‑volume manufacturing environments.