Restaurant Supervisor / Assistant Supervisor

About the role

We are looking for a dynamic Supervisor or Assistant Supervisor to lead our front‑of‑house team and ensure smooth daily restaurant operations. You will play a key role in delivering exceptional customer experiences while maintaining high standards of service and cleanliness.

Key responsibilities

• Supervise and support daily restaurant operations, ensuring efficient service flow.
• Motivate front‑of‑house staff to provide outstanding customer service.
• Handle customer complaints professionally and resolve issues promptly.
• Perform opening and closing procedures, including cash handling and shift reporting.
• Maintain equipment, cleanliness, and overall restaurant hygiene.
• Document procedures, create guidelines, and report operational or staffing issues to management.
• Carry out any ad‑hoc duties assigned by senior management.

Required profile

• Proven experience in a supervisory or similar leadership role within food & beverage.
• Strong knowledge of restaurant operations and service standards.
• Excellent communication and customer‑service skills.
• Ability to work weekends, public holidays, and in a fast‑paced environment.
• Physical stamina to stand and walk for extended periods.

Required skills

• PC literate