Security Officer – Hotel Hospitality

About the role

The Security Officer ensures the safety and security of guests, staff, and property at Raffles Hotel Singapore. Working from the control room and patrolling the premises, you will be the first line of response for incidents, fire alarms, and emergency situations.

Key responsibilities

• Manage the control room, verify visitors, issue and record departmental keys.
• Document all incidents in the Security Management Occurrence log.
• Handle telephone enquiries calmly and professionally.
• Record loss and found items and coordinate with housekeeping.
• Respond to fire alarm activations, activate CERT members, and complete fire alarm reports.
• Assist with evacuation procedures when required.
• Operate the electronic parking system, generate daily revenue and settlement reports.
• Patrol hotel grounds, interior spaces, and perimeter to prevent crime and vandalism.
• Control traffic flow, enforce authorized parking, and manage loading‑bay access.
• Respond to emergencies within three minutes and support CERT duties.

Required profile

• Strong attention to detail and ability to follow procedures.
• Excellent communication skills and a calm demeanor under pressure.
• Physical fitness for regular patrolling and emergency response.
• Ability to work shifts, including nights and weekends.

Required skills

What we offer

• Opportunity to work in a historic, luxury hotel environment.
• Professional development and training in security operations.
• Competitive compensation and benefits package.