Senior Client Consultant (Trade, Government and Academics)

About the role

Euromonitor is looking for a commercially minded, client-focused Senior Client Consultant to manage and grow a portfolio of Trade Organizations, Government Agencies, Academic Institutions and other public-sector clients across Southeast Asia. The role covers client retention, renewals, engagement and portfolio growth across an established base of strategic accounts, working closely with senior stakeholders and cross-functional teams. The workplace is hybrid.

Key responsibilities

• Manage and grow a portfolio of Trade, Government and Academic accounts across Southeast Asia, with responsibility for retention, renewals and revenue growth.
• Build trusted relationships with key stakeholders and act as a strategic advisor so clients maximise the value of Euromonitor's solutions.
• Lead renewal strategies and commercial negotiations to secure long-term partnerships and meet retention targets.
• Drive account growth through upselling, cross-selling and expanded adoption of products and services.
• Manage account health, mitigate renewal risks and strengthen engagement through regular business reviews.
• Expand stakeholder relationships within client organisations, engaging decision-makers, budget owners and end users.
• Collaborate with Consulting, Research, Customer Success and Marketing teams to deliver an exceptional client experience.
• Maintain accurate account plans, forecasts and pipeline activity in CRM systems.

Required profile

• Right to work in Singapore.
• At least 5 years' experience in Account Management, Client Success, Relationship Management or consultative B2B sales, ideally in market intelligence, research, data, analytics, consulting, SaaS or subscription-based services.
• Experience managing relationships with government agencies, trade organisations, academic institutions or other public-sector stakeholders.
• Proven track record of retaining and growing client portfolios while achieving commercial targets.
• Experience managing renewals, contract discussions and strategic account planning.

Required skills

• Strong stakeholder management and relationship-building skills.
• Strong commercial acumen and ability to identify growth opportunities in existing accounts.
• Excellent communication, presentation, negotiation and influencing skills.
• Fluency in English; additional Southeast Asian languages are an added advantage but not essential.

What we offer

• Competitive salary, enhanced healthcare and pensions.
• Generous holiday allowances and a core hours policy.
• Career paths and development opportunities.
• Two volunteering days a year and the option to donate to a charity of choice when joining.