Senior Executive / Assistant Director – Maintenance Enforcement

About the role

The Maintenance Enforcement Division (MED) of the Insolvency and Public Trustee’s Office is responsible for improving access to justice by streamlining the enforcement of maintenance orders. As a Senior Executive / Assistant Director, you will lead casework and contribute to strategic projects that enhance the division’s operational efficiency.

Key responsibilities

• Manage a portfolio of maintenance enforcement cases, conducting fact‑finding, conciliation, and reporting.
• Draft consent orders based on agreements reached between parties and appear via video‑conferencing for court recordings.
• Provide court support when judges request clarification on reports.
• Participate in projects to improve workflows, develop IT solutions, test GenAI products, and evaluate the overall enforcement process.

Required profile

• Strong interpersonal and communication skills with the ability to handle hostile or emotional situations.
• Experience in family law, social work, or counselling is advantageous.
• Proven ability to gather, document, and store evidence in line with agency policies.
• Capability to assess financial information and propose practical settlements.
• Independent case management skills, ensuring compliance with SOPs and timelines.

Required skills

• Understanding of legal principles, relevant legislation, and government regulations.
• Ability to prepare high‑quality written correspondence and court documents.
• Familiarity with technology trends and willingness to adopt technology‑enabled solutions.