Senior Executive Assistant, Zone Operations, PHCC

About the role

NUHS Population Health & Community Care (PHCC) is looking for a proactive, detail-oriented Senior Executive Assistant to provide operational and administrative support to Community Operations in delivering community-based programmes and services that promote healthy lifestyles and improve population health outcomes. The role sits within the regional health management function for western Singapore.

Key responsibilities

• Provide administrative support for the day-to-day operations of Community Care programmes and services.
• Perform data entry, appointment scheduling and billing of services accurately and on time.
• Maintain and update operational databases and systems according to established guidelines.
• Coordinate staff onboarding and offboarding, including access requests, equipment provisioning and account termination, ensuring new hires have the right access and equipment on day one and that access is recovered promptly on departure.
• Handle enquiries received by phone and other channels, providing professional and timely assistance to residents, partners and internal stakeholders.
• Monitor and maintain inventory levels of consumables, equipment and supplies, and coordinate procurement and replenishment.
• Support community events and outreach activities as required, and undertake other duties assigned by the supervisor.

Required profile

• Diploma in any discipline.
• At least 2 years of relevant experience in administration, operations or customer service.
• Strong organisational skills with attention to detail and accuracy.
• Self-motivated, resourceful and able to work independently and in a team.
• Good written and verbal communication skills.
• Able to work in a fast-paced environment and manage multiple priorities.
• Able to support operational requirements on weekends and public holidays when required.

Required skills

• Proficiency in Microsoft Office (Word, Excel and PowerPoint).
• Preferred: experience in healthcare, community care or frontline operations.
• Preferred: familiarity with administrative systems, scheduling and billing processes.