Senior Manager, Quality & Food Safety / HSE

About the role

The Senior Manager, Quality & Food Safety (QFS) / Health, Safety & Environment (HSE) leads integrated QFS and HSE execution across the assigned Base & Balanced markets (Singapore, Malaysia, Myanmar, Laos). Reporting to the Senior Director of Technical Operations, Commercialization and QSE, the role acts as an individual contributor and ensures bottling operations, co-packers and marketplace activities meet KORE, Operating Unit and local regulatory requirements. About 26-50% of the time is spent travelling to plants, distribution centres, co-packers and market operations.

Key responsibilities

• Execute the QFS and HSE strategy and governance framework set by the central QSE unit for bottlers, co-packers and dispensed beverage operations, and deliver the agreed KPIs.
• Ensure consistent implementation of KORE, OU-specific and local regulatory requirements across ingredients, packaging, processes, finished products, facilities, distribution and marketplace operations.
• Build bottler capability through coaching, training and workshops, and strengthen quality systems, food safety controls, safety culture and environmental performance.
• Reduce operational and regulatory risk, lead troubleshooting and resolution of QSE issues, and support incident investigation, root cause analysis and corrective actions.
• Support water and energy efficiency initiatives, monitor their impact against KPIs and ensure timely reporting of environmental data and audit submissions.
• Review QFS and HSE KPIs regularly, maintain close on-site engagement and partner with Market Technical Leads, Franchise and bottlers to embed QSE considerations in business decisions.

Required profile

• Bachelor's degree in Food Science, Chemistry, Microbiology, Engineering, Occupational Health & Safety, Environmental Science or a related discipline.
• Minimum 5 years of experience in QFS, HSE or Technical Operations within FMCG, beverage or high-risk operational environments.
• Experience working across multi-country or franchised/bottler-based systems.
• Strong stakeholder management and change leadership, able to influence and coach without direct authority.

Required skills

• Strong understanding of beverage processing, food safety systems and safety engineering controls.
• Process validation, machinery and electrical safety, contractor management, hazardous materials and workplace design.
• Root cause analysis, Six Sigma, ISO 9001, Lean Manufacturing and environmental regulatory compliance.