Senior Manager, Sales

About the role

A full-time Senior Manager, Sales position based in Singapore, within the East Region. The role covers sales development, new customer acquisition and retention, and managing a portfolio of key accounts.

Key responsibilities

• Develop and implement the sales development strategy, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and co-develop differentiators with internal stakeholders that increase new customer acquisition and retention, such as IV specializations and solutions
• Build a strong pipeline and execute the opportunity win plan to win new customers
• Establish and manage a network of customer contacts across levels to build trust, and drive value-creating partnerships
• Turn potential opportunities into actionable plans with customers and resolve service issues as needed
• Maintain optimal sales volume, product mix and selling price by tracking supply and demand, trends, economic indicators and competitors, and optimize gross profit and prices
• Coordinate with other departments on customer requirements, write SOPs for each secured customer and share them with operational parties
• Update sales activities in Salesforce so that monthly sales reporting to the Country HOS and country/global management is accurate and timely

Required profile

• 5 to 8 years in sales positions in the logistics or freight forwarding industry preferred
• Proven experience in MNC business development and strategic account management
• Strong market knowledge of freight forwarding and supply chain solutions, preferably with specializations in certain industry verticals and a ready book of business
• Strong organizational, business writing and negotiation skills
• Ability to multi-task and drive profitable revenue from multiple accounts
• Leadership qualities, motivation skills and willingness to travel to meet clients and take part in events