Strategic Account Manager

About the role

foodpanda, part of the Delivery Hero Group, is looking for a highly analytical and strategically minded Strategic Account Manager to join its regional commercial team. Acting as an internal advisor and commercial architect, the role helps local teams deliver best-in-class account management for critical strategic partners across Asia, Europe and Turkey, including top global and regional F&B chains. It suits someone with a management consulting or corporate strategy background who wants to move into tech commercial roles.

Key responsibilities

• Build, standardize and deliver Joint Business Plans (JBPs) for top-tier accounts using AI-driven predictive analytics, and design regional playbooks covering marketing, operations and affordability.
• Take part in vendor negotiations and pitch meetings, and work with local Commercial Directors to acquire "Dream Brands" (major vendors missing from the platform).
• Lead the development and deployment of AI-powered commercial tools and lead-generation algorithms, and build AI-assisted financial models to structure vendor investments and guide ROI decisions.
• Provide go-to-market playbooks, pitch collateral and negotiation frameworks for selling affordability programs, subscriptions and campaigns to enterprise partners.
• Train local commercial teams on advanced sales and pitching, and coach them on hypothesis-driven problem solving, analytics and AI co-pilots.
• Act as the voice of strategic partners, feeding local market feedback back to regional Product, Marketing and Data teams, and share successful tactics across the region.
• Support the rollout of new commercial policies and monetization features, and embed AI capabilities across commercial touchpoints.

Required profile

• Bachelor's or Master's degree in Business, Economics, Engineering or a related quantitative field; an MBA from a top-tier business school is a plus.
• Minimum 4 years of experience, with a strong preference for management consulting (e.g. McKinsey, Bain, BCG) or a corporate strategy/revenue operations role in high-growth tech/e-commerce.
• Understanding of marketplace unit economics, pricing strategies and promotional efficiency.
• Ability to handle multiple regional projects, influence leadership in a matrixed environment, and communicate complex analysis to executives.
• Demonstrated interest or experience applying AI, machine learning or automation to commercial problems.

Required skills

• Strong quantitative modeling, with Excel and SQL preferred.
• Hands-on execution from strategy to implementation.