Technical Engagement Manager (Packaging)

About the role

KLA, a global leader in electronics for the semiconductor manufacturing ecosystem, is hiring a Technical Engagement Manager (Packaging) in Singapore. The manager works closely with the Head of Product Marketing, the HQ Product Marketing Manager, Sales and the Heads of Applications of the Product Divisions to develop strategies that advance the position of these products and meet customer needs. The role leads a team of engineers supporting the development and implementation of KLA's products in customer wafer fabrication and packaging facilities.

Key responsibilities

• Develop strategies with product marketing and sales to advance the position of the products and meet customer needs.
• Influence product development of next-generation products and features.
• Lead a team of engineers to provide technical applications support for KLA's products in customer wafer fabrication and packaging facilities.
• Investigate semiconductor manufacturing yield issues and provide inspection solutions at customer advanced manufacturing facilities.
• Analyze complex situations or data, design experiments and communicate between customers and specialists.
• Maintain presentations on all aspects of the products for KLA management and customers.
• Assist the Sales manager in assessing potential applications of the products and prepare detailed product specifications.

Required profile

• Master's or Bachelor's degree in Engineering, Physics, Material Science or a related field.
• Excellent communication, organizational, analytical, leadership and interpersonal skills.
• Self-driven, persistent and dedicated to solving critical customer problems.
• Managerial or supervisory experience is an added advantage.
• Experience in semiconductor wafer packaging is an advantage.