Assistant Manager, Corporate Operations

About the role

The Assistant Manager, Corporate Operations supports and manages corporate operations initiatives across a hospitality portfolio. Working cross-functionally with departments and Property Heads, the role drives operational readiness and develops practical, portfolio-wide frameworks that improve consistency, efficiency, guest experience and operational effectiveness.

Key responsibilities

• Pre-opening and property takeover: manage assigned workstreams from planning through opening and post-opening stabilisation, develop readiness plans and trackers, monitor progress, escalate material issues and support post-opening reviews
• Operational standards: work with property heads to standardise requirements, products, services and specifications across the portfolio, covering guestrooms, public areas, amenities, facilities and guest touchpoints
• Capital expenditure planning: coordinate and review operational requirements, assess priorities and business justification, and track approved initiatives and milestones
• Corporate governance: prepare corporate memos, approval papers and management submissions, coordinate review and approval, and maintain records of decisions and standards

Required profile

• Diploma or degree in Hospitality Management, Tourism Management, Business Administration or a related discipline
• Relevant experience in hotel operations, corporate operations, project management, hotel pre-opening or property takeover; direct pre-opening or takeover experience is an advantage
• Strong understanding of hotel operations and the link between property departments and corporate functions
• Ability to manage multiple projects, coordinate stakeholders and drive deliverables through
• Good commercial awareness, considering operational, financial and guest-experience implications

Required skills

• Analytical and problem-solving ability, turning operational requirements and data into practical recommendations
• Strong written and verbal communication, including management papers, corporate memos, business proposals and executive presentations