Assistant Restaurant & Bar Manager

About the role

Pullman Singapore Orchard, a 5-star hotel, is looking for an Assistant Restaurant & Bar Manager to assist in planning, organizing and directing the overall F&B operation. The role provides administrative support, contributes to marketing and delivers each promotion of the outlet, and is accountable for profitability, revenue generation and creating outstanding guest experiences.

Key responsibilities

• Help plan the outlet budget and review weekly and monthly revenue and expenditure forecasts, and analyze and submit weekly and month-end reports
• Take part in management meetings, help develop the annual business plan and implement profit-enhancement programs with the kitchen and Marketing Department
• Control food and beverage costs, productivity, labour and operating supply costs against budget, and support other F&B outlets during peak times
• Deliver LQA standards, handle guest complaints and build personalized relationships with guests and regular patrons
• Manage cashier/bar administration, keep the communication logbook and notice board up to date, and check stock levels and back-of-house cleanliness
• Conduct daily briefings, supervise team members, interview and recruit staff, run performance reviews and monthly departmental meetings, and prepare weekly schedules, payroll documents and gratuity reports
• Organize staff training programs, ensure health, safety and security procedures are in place, and perform proper handovers between shifts

Required profile

• High school / GED equivalent, or a Diploma in Hotel Management or equivalent
• At least 2 years of experience in a similar capacity or at management level
• Strong knowledge of beverage trends, fermentation, cocktails, zero-alcohol drinks and wines
• Fluent reading, writing and speaking English, with professional presentation and grooming
• Leadership, interpersonal and training skills, with good communication and customer-contact skills

Required skills

• MS Excel, Word and PowerPoint
• Human resources management and business acumen