Business Support Administrator

About the role

Turner & Townsend, a global professional services company, is hiring a Business Support Administrator for its Singapore office. The role supports finance, compliance, bid management and administrative functions, ensuring smooth day-to-day operations by coordinating with internal and external stakeholders, keeping accurate records and supporting business processes.

Key responsibilities

• Finance support: coordinate monthly forecast updates, process invoices before month-end closing, create and maintain projects in Dynamics 365, support WIP management and reporting, maintain client registration and credit note databases, act as main contact for accounts receivable and payable including debt collection, and follow up on timesheet submissions.
• Risk and compliance: support commission management (CDA) processes, maintain contract databases, track client care compliance and mandatory e-learning, manage client onboarding databases, validate external subcontractor payments and support risk management from initiation to completion.
• Bid support: support routine bids and fee extensions, help prepare proposals, update employee CVs and project case studies, coordinate vendor registrations and new client codes, and maintain confidentiality agreements, proposal registers and business registration records.
• Administration: organize operations meetings, prepare presentations and minutes, support the PM Cost Centre Lead with expense claims and timesheets, provide backup reception and travel coordination, and handle ad hoc support.

Required profile

• Bachelor's degree in Marketing, Business Administration or a related discipline.
• 3 to 5 years of experience in a business support role within professional services or a similar industry.
• Proactive team player willing to learn and adapt to change.

Required skills

• Advanced proficiency in Microsoft Office applications.
• Strong communication and coordination skills, attention to detail and ability to manage multiple priorities.